Quality Specialist

• Customer Focus: Collaborates with manufacturing teams to address customer-specific quality requirements. Assists in analyzing customer feedback and identifying areas for improvement for customer satisfaction.
• Quality Management System: Assists in the maintenance of quality management systems, including the development and updating of procedures, work instructions, and quality documentation.
• Manufacturing Quality Assurance: Participates in risk assessment activities such as failure mode and effects analysis (FMEA). Contributes to the development and implementation of risk mitigation strategies to minimize process-related risks. Sets up efficient change management processes for products, processes, suppliers, materials, and designs. Keeps checking and updating risks for processes and products based on the non-conformities reported, change requests, and process enhancements. Keeps the PFMEA updated, following to rules established to reduce and track potential problems.
• Quality Control: Conduct routine inspections and audits of manufacturing processes, materials, and products to identify quality issues and deviations from established standards. Participate in Quality Control Points specified in the QMS.
• Process Performance: Support the analysis of data and generation of reports on process performance, trends, and metrics to facilitate decision-making and continuous improvement efforts.
• Non-Conformance Management: Raises a Non-Conformity Report (NCR) in the appropriate ERP-System in case of a non-conformity to ensure that containment actions are initiated to minimize the impact on the production. Clearly communicate and report non- conformities to appropriate personnel, document measurements, and observations related to non-conformity identified for further investigation and actions. Participate and support root cause analysis and corrective and preventive action implementations.
• Continuous Improvement: Participates cross-functional teams to support continuous improvement initiatives to enhance manufacturing/assembly process performance and operational efficiency.
• Systematic Problem Solving: Analyzes information effectively to identify the root causes of problems by using the appropriate methodologies in a systematic and structured way. Systematically addresses deeper organizational root causes beyond the operational root causes to effectively build preventive actions.
• Risk Management: Identifies and assesses different kinds of risks appropriately in their work environment to enable informed decisions on mitigation. Mitigates and controls risks and safeguards a continuous improvement of risk management approaches to ensure business success.
• Conflict Management: Identifies and handles personal and organizational conflicts. Communicates own needs and interests clearly and calmly while listening actively to the other parties' viewpoints and successfully finds constructive solutions.
• Change Management: Brings about change by challenging the status quo and implementing change within the workplace. Gains commitment by emphasizing the benefits of change. Effectively deals with resistance to obtain the buy-in of others.
• Continuous Improvement Process Management: Applies principle of business process management to create processes for consistent results. Analyzes processes, identifies wastes and implements improvements which result in greater efficiency in delivering products and/or services. Develops solutions for the integration of complex multi-process activities required by business to achieve customer satisfaction.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

• Diploma in mechanical Engineering.
• 2 to 4 years’ experience in Quality field – prefer same type of switch gear product
• Quality Management System and Auditing Process
• Failure Mode Effect Analysis (PFMEA)
• Process Design and Optimization (DFM/DFA, Capability Analysis, SPC, CtQ, Poke Yoke, SOP etc.)
• Proficiency in both spoken & written English language is required(Mandatory to add this last sentence .
• Proficiency in both spoken & written English language is required(Mandatory to add this last sentence .

Hitachi