IT Asset Management Specialist

Gurgaon, Haryana
Permanent
Full-time

26 days ago

about the roleMission / Role Purpose:The IT Asset Management (ITAM) Specialist is responsible for overseeing the full lifecycle of IT assets-both hardware (HAM) and software (SAM)across on-premise, cloud, and hybrid environments. This role is critical in ensuring compliance, driving cost optimization, supporting vendor audits, managing licensing contracts, and integrating governance frameworks for enterprise-wide asset visibility and control.Key Responsibilities:Hardware Asset Management (HAM):

As HAM Specialist , you would be responsible for managing IT Asset in Multicloud Environments
Youwould be responsible for managing the lifecycle of IT hardware assets deployed across Azure, SecNumCloud-compliant platforms, and other multi cloud or hybrid infrastructures.
This role plays a key part in ensuring compliance with vendor requirements, optimizing cloud-hosted asset usage, and maintaining governance across geographically distributed IT environments.
You will collaborate with infrastructure, cloud, security, procurement, and compliance teams to enable effective visibility, lifecycle management, and financial control of virtual and physical infrastructure resources supporting business-critical services.
Maintain inventory and metadata of all hardware assets supporting Azure-hosted and SecNumCloud-certified environments (servers, appliances, firewalls, etc.).
Ensure accurate tracking of cloud-hosted physical assets provisioned by IaaS/PaaS providers across Azure, SecNumCloud, Bleu, Flexible Engine, and others.
Support asset tagging, classification, and location mapping in alignment with regulatory (ANSSI, GDPR) and internal security policies.
Partner with cloud operations to map physical hosting of virtual machines and containers to underlying assets for lifecycle governance.
Oversee procurement, deployment, maintenance, and decommissioning of hardware used in cloud infrastructure (private racks, cloud interconnect, storage appliances).
Track and manage hardware warranties, maintenance contracts, and refresh cycles to ensure uptime and optimal performance.
Ensure compliance with group policies related to SecNumCloud and sovereign cloud obligations, including approved suppliers and contract restrictions.
Coordinate hardware audits and ensure readiness for regulatory inspections (SecNumCloud, ISO/IEC 27001, etc.).
Analyze usage data and cloud-native metrics (e.g., Azure Cost Management, Log Analytics) to correlate hardware asset demand and optimize procurement plans.
Identify opportunities for hardware reuse or redistribution across private cloud, DR, and backup zones to reduce CAPEX/OPEX.
Develop and maintain dashboards (e.g., Power BI, ServiceNow HAM) to monitor asset compliance, utilization, and risk status.
Collaborate with finance and procurement teams for budgeting, forecasting, and chargeback reporting.
Act as the HAM point of contact for cloud infrastructure projects (including private and sovereign cloud deployments).
Maintain interfaces between HAM tools and ITSM/CMDB platforms to ensure real-time visibility and data integrity.
Drive adoption of automation tools and scripts for asset onboarding, reconciliation, and reporting
Maintain an accurate inventory of IT hardware assets across data centers, offices, and remote sites.
Oversee hardware lifecycle processes: procurement, deployment, maintenance, decommissioning, and disposal.
Optimize asset utilization and refresh strategies to reduce total cost of ownership (TCO).
Manage warranty and support contracts, ensuring timely renewals and alignment with service coverage.
Collaborate with infrastructure and procurement teams to align IT hardware with operational and budget needs.

Software Asset Management (SAM):

Manage and maintain the software asset repository and inventory across all platforms (on-premises and cloud).
Track software license purchases, entitlements, and deployments to ensure compliance and cost-effectiveness.
Collaborate with procurement, IT, legal, and finance teams to validate software contracts, renewals, and license metrics.
Conduct regular audits and assessments of software usage to identify underutilized licenses and recommend reharvesting opportunities.
Monitor and report on software compliance risks, usage trends, and optimization opportunities.
Support vendor audits and internal controls by providing data and documentation as needed.
Lead or contribute to the implementation of SAM tools (e.g., Flexera, ServiceNow, Snow, or equivalent).
Establish and maintain SAM policies, procedures, and standards aligned with ITIL best practices.
Liaise with stakeholders to educate on license compliance, contractual obligations, and cost-saving strategies.
Implement and govern software license lifecycle practices from procurement to retirement.
Ensure compliance with license agreements and vendor terms (Microsoft, Oracle, Salesforce, Adobe, etc.).
Analyze usage data to identify optimization and re-harvesting opportunities.
Lead internal readiness for vendor audits, license reconciliation, and contract renewal planning.
Support cloud subscription optimization (SaaS, PaaS, IaaS) and hybrid environment licensing.
Interpret licensing contracts and map usage for cost-effective renewals.
Work with Procurement, Legal, Finance, and IT to ensure alignment of contract obligations and deployment.
Implement and maintain SAM/HAM tools
Contribute to automation of license tracking, compliance reporting, and cost analytics.
Provide dashboards and reporting on compliance status, usage, and financial risks.

about youRequired Skills & Experience:

3-7 years of experience in IT Asset Management (HAM & SAM).
Proven track record with enterprise software licensing with some key Software Editors (ServiceNow , PEGA , Cienna , CSG , Splunk , Salesforce , Microsoft MCA /EA, Oracle , Adobe, etc.).
Strong knowledge of any of the ITAM tools: ServiceNow, Flexera, Snow, SCCM, OpenText, Lansweeper.
Hands-on experience in vendor audit preparation, license optimization, and IT contract negotiation.
Deep understanding of ITIL, ISO/IEC 19770, FinOps, and cloud cost management principles.
Experience managing physical IT assets in global enterprise environments.
Behavioral:
Strong analytical, communication, and negotiation skills.
High attention to detail with data-driven problem-solving ability.
Strong stakeholder engagement across technical and business teams.
Ownership mindset with ability to lead initiatives and manage ambiguity.
Ability to balance priorities and adapt to evolving business requirements.

Preferred Certifications:
CSAM (Certified Software Asset Manager)
CHAMP (Certified Hardware Asset Management Professional)
ITIL v4 Foundation
FinOps Practitioner
ServiceNow SAM Pro Certification

additional information

Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
Professional development: training programs and upskilling/re-skilling opportunities
Career growth: Internal growth and mobility opportunities within Orange
Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
Reward programs: Employee Referral Program, Change Maker Awards

departmentDigital TechnologyOrange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do businesscontractRegular

Orange

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