
Officer - KYC Quality Metrics Analyst
- Mumbai, Maharashtra
- Permanent
- Full-time
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
- Ensure production of accurate and standardized reporting with key insights
- Provide ongoing support and enhancement relating to reporting deliverables
- Assist with Ad hoc data and reporting requests from seniors/peers within SMB KYC Quality function
- Maintain dashboards and on demand reporting to leadership team
- Prepare presentations for senior-management that appropriately communicate data-driven results to executives
- Own/Lead departmental projects / initiatives as requested
- Representation in various local / regional forums, as required
- Multi-task and work independently
- Work to tight deadlines as part of a team
- Interact with Auditors, Compliance and Independent Control Groups as required
- Good attention to detail while focused on delivery
- Work on several initiatives concurrently and cope with changes in priorities
- Prepare daily /Weekly MIS
- Population management
- Handling Stakeholders quires related to Metrics
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Bachelor’s/University degree
- Good English communication skills (written and verbal).
- A proven track record with at least 2-4 years of relevant reporting, Metrics/MIS experience
- Proficiency at consolidating data from numerous sources to create presentations for all levels of management and other stakeholders
- Significant experience working with Excel, MS Office tools (including SharePoint), and other tools related to queries and data management
- Some Operations experience desirable
- Global experience would be beneficial
- Exhibit good written and verbal communication skills.
- Possess the ability to work with various Stakeholders/Senior management and build and maintain effective working relationships
- Ability to manage team level processes and deliver presentations
- Ability to proficiently use MS Office products, particularly Word, Excel, PowerPoint, and SharePoint
- Strong analytical and time management skills, excellent attention to detail