Associate Manager - Pricing

Ahmedabad, Gujarat
Permanent
Full-time

6 hours ago

Job Category: Customer Relationship Management, Issue Resolution & Account ActivationJob Description:About Business:Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.Ports & SEZ: Over the past few years, we have evolved from a traditional port operator to a leading integrated ports services provider. As the largest port organization for the past two decades, we offer a wide range of services including cargo handling, container terminal operations, logistics, port infrastructure development, and maintenance. Our expertise extends to multimodal transport solutions, customs clearance, port security, and environmental sustainability, positioning us as a key player in global trade and logistics.Job Purpose: Team Member - Customer Services supports customers by managing inquiries, resolving cargo and scheduling issues, and coordinating with internal teams to provide timely updates. This role ensures customer satisfaction, compliance with regulations, and contributes to process improvements for efficient service operations.Responsibilities: * Pricing, Route & Commercial Management

Lead evaluation and structuring of commercial models for containerized EXIM and Domestic movements, including rail haulage, terminal handling charges, storage, detention, and first-mile/last-mile services.
Support route-level and corridor-level pricing decisions across ICDs, ports, and terminals to optimize yield and protect margins.
Analyze tenders and large containerized opportunities (imports, exports, domestic flows) and prepare clear commercial scenarios for management review.
Benchmark route-wise, customer-wise, and commodity-wise profitability, revising commercials in line with market and competitive movements.
Work closely with OPEX teams to align cost assumptions and asset utilization (rakes, terminals, containers).
Support Customer Service teams on commercial, contract, and billing-related queries to ensure smooth execution of container movements.

2. Contract & Commercial Governance

Own contract lifecycle management for containerized logistics services, including new contracts, renewals, extensions, revisions, and expiries.
Ensure all billing for import, export, and domestic containers is backed by valid system-approved contracts or published tariffs.
Track validity of rates, VDS, free days, and special commercial terms, triggering timely renewals or corrective actions.
Govern deviations, post-facto cases, and exceptions through defined approval mechanisms.

3. Tariff Strategy & Network Planning

Propose and benchmark rail and terminal tariffs for existing ICDs and upcoming Multimodal Logistics Parks (MMLPs).
Analyze competition and regional pricing to offer customer-competitive yet financially sustainable tariff structures.

4. Budgeting & Market Intelligence

Support annual budgeting and route-level financial planning for containerized multimodal business.
Collaborate with Sales, OPEX, and Finance to align container volume projections, route mix, and utilization assumptions.
Track competitors and industry trends across rail, ICD, and terminal services to support informed pricing decisions.

5. Knowledge & Stakeholder Engagement

Engage with Sales, Operations, Finance, and IT teams to understand on ground container movement challenges and improve commercial outcomes.
Participate in customer visits and terminal / ICD visits to strengthen operational and commercial understanding.
Contribute to internal knowledge sharing and pricing discipline across the containerized business.

6. Role Profile

Strong commercial and financial understanding of logistics / infrastructure businesses
Structured, governance-oriented decision maker
Comfortable balancing sales requirements with financial discipline

Qualifications:EDUCATIONAL QUALIFICATIONS:(degree, training, or certification required) Post Graduate degree in Management (MBA or equivalent) is required. Experience of working proficiently with Excel is required.
RELEVANT EXPERIENCE: (no. of years of technical, functional, and/or leadership experience or specific exposure required)

More than 5 years of work experience, post MBA

Adani Group

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