Lead Assistant Manager

Gurgaon, Haryana
Permanent
Full-time

1 month ago

Job Description:Job Summary:We are seeking an experienced Collections Strategy Developer to design, develop, and maintain strategies within automated decisioning systems such as Provenir, Triad, PowerCurve, or Blaze. This role plays a critical part in supporting the optimization of collections treatments, segmentation logic, and rule-based decision flows to enhance recovery rates and customer experience. The ideal candidate will have a solid background in automated decision engines, collections operations, and data-driven strategy design.Key Responsibilities:

Strategy Development: Design, implement, and optimize collections strategies using automated decision systems (Provenir, Triad, etc.).
Rules and Logic Configuration: Develop rule-based decision flows and scoring strategies that align with business goals and regulatory requirements.
Integration and Testing: Collaborate with QA teams to ensure seamless integration of decision systems with upstream/downstream applications. Support in creating and validating test cases.
Collaboration: Work closely with cross-functional teams including business analysts, risk, compliance, and IT to gather requirements and ensure end-to-end alignment.
Documentation: Maintain detailed documentation of rules, configurations, logic flows, and test results.
Optimization: Proactively identify opportunities to improve automation, reduce manual interventions, and enhance collections effectiveness.
Support: Provide production support and troubleshoot decision strategy issues as they arise.

Required Skills and Experience:

3–8 years of experience in decision system configuration and collections strategy development.
Hands-on expertise with Provenir, Triad, PowerCurve, Blaze, or other decisioning tools/platforms.
Experience working in collections or credit risk strategy environments, especially in financial services or fintech sectors.
Strong understanding of rules-based logic, segmentation, treatment paths, and prioritization frameworks.
Familiarity with data flows, XML/JSON, and working with APIs for decision service integrations.
Basic experience or exposure to Postman or similar tools for API testing and validation.
Excellent analytical and problem-solving skills with an ability to manage complex decision logic.
Strong communication skills and the ability to work collaboratively with business and technical stakeholders.

Preferred Qualifications:

Prior experience in Collections Strategy and Credit Card.
Exposure to Agile/Scrum development methodologies.

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