BIM Customer Support Professional

Siemens

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 16 days ago
Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand. We are looking for a BIM Customer Support Professional. You'll make a difference by: .Contributing to the Siemens Smart Infrastructure business of the Siemens entity which works in the space of smart buildings. .Demonstrating the competency and customer focus as tech support engineer who will be responsible for directly supporting the customers and 3rd party partners working with Siemens SI products. .Owning the tech support for Siemens SI product which is based on the concept of Digital Twin and leverages key technologies such as BIM (Building Information Model), Autodesk Revit .Effectively communicating and proactively resolving customer issues for customers in Asia Pacific region (APAC) .Setting up knowledge bases based on the customer support experiences and thus reduce time to support request resolution for customers. The position is expected to support the customers base in Australian time zone and hence the working hours are based on partial overlap with this region. You'll win us over by: .Having An engineering degree B.E/B.Tech/MCA/M.Tech/M.Sc with good academic record. .Overall experience 3 to 5 years .Minimum 1+ Years of experience working with BIM software, with a strong emphasis on REVIT. .Experience in developing and implementing BIM execution plans (BEPs) and BIM standards. .Experience in working on Autodesk Revit .It is strongly preferred if you have experience in working with Windows server OS, IIS configurations and SQL. .Strong understanding of architectural and engineering principles and construction processes is preferred. .Relevant certifications in BIM and REVIT are a plus. We'll support you with: .Hybrid working Opportunities. .Diverse and inclusive culture. .Great variety of learning & development opportunities. Join us and be yourself! We value your unique identity and perspective, recognizing that our strength comes from the diverse backgrounds, experiences, and thoughts of our team members. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We also support you in your personal and professional journey by providing resources to help you thrive. Come bring your authentic self and create a better tomorrow with us. Make your mark in our exciting world at Siemens. This role is based in Chennai and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. Find out more about Siemens careers at: www.siemens.com/careers

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