Zoho Executive
Cascade Headway
- Kochi, Kerala
- Training
- Full-time
- Understand client requirements across sales, finance, operations, and support functions
- Zoho CRM
- Zoho Books & Finance Suite
- Zoho Inventory
- Zoho Desk
- Zoho People and other relevant apps
- Assist in solution discussions and support the sales process
- System setup and configuration
- Data migration (Customers, Vendors, Items, Leads, etc.)
- Workflow and basic automation setup
- User roles and permissions configuration
- Coordinate with internal teams for customization and integrations
- Track project progress and support timely execution
- Provide basic user training and onboarding support to clients
- Ensure smooth project handover and documentation
- Maintain clear records of client requirements and project updates
- Bachelor’s degree in Commerce, Business Administration, IT, or related field
- Strong interest in business software, ERP systems, and digital transformation
- Basic understanding of business processes (sales, accounting, operations)
- Good communication and presentation skills
- Willingness to learn multiple Zoho applications
- Ability to handle multiple tasks and work in a structured manner
- Basic knowledge of Excel and general business tools
- Exposure to any CRM, accounting, or ERP software
- Internship experience in sales, support, or implementation
- Opportunity to work on diverse client projects across industries
- Career growth in ERP consulting and SaaS implementation
- Exposure to complete business workflows and automation practices
- Certification support for Zoho applications
- Performance-based incentives and growth opportunities
- Mentorship from experienced consultants
- Dynamic and fast-growing work environment