- Welcome & greet customers with a pleasant attitude to enhance the Brand image. - Assist in managing front office and customer relations. - Assist customers in identifying their needs and preferences to offer suitable products or services. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Provide product information, specifications, and pricing to help customers make informed decisions. - Handle customer inquiries, concerns, and complaints in a prompt and courteous manner, aiming for quick resolutions. - Ensure customer satisfaction and retention by building a strong rapport with visitors. - Assist customers in completing purchases, handling payments, and issuing receipts. - Coordinate with the sales team to follow up with potential customers and gather feedback on their experiences.- Upselling and Cross-Selling. - Be fully informed on products of our brand as well as competitors. - Upgrade personal and company image to stimulate maximum customer appeal. (ref:updazz.com)