Automobile Technician-Uttar Pradesh
- Meerut, Uttar Pradesh
- Contract
- Full-time
- Customer Handling
- Greet and assist customers with professionalism and courtesy
- Verify service requests and capture customer feedback
- Communicate repair updates to customers
- Diagnosis
- Analyze and diagnose scooters for necessary repairs
- Update diagnosis reports in the workshop management system
- Perform repairs and final inspections based on customer requests
- System Handling
- Track customer complaints and update the system in real-time
- Operate workshop management systems and ensure adherence
- Update operational status and ETA in CRM and WMS systems
- Check scooter health in the Telematics Command Centre
- Technical Repairs
- Possess in-depth knowledge of OLA scooters
- Perform repair and replacement of scooter parts
- Stay updated on OLA technical curriculum and EV news
- Process and Operational
- Adhere to processes at the Experience Centre
- Handle invoicing and payment collections
- Maintain service bays and ensure serviceability
- Parts Operation
- Audit inventory and ensure accuracy
- Perform GRN and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics
- Safety and Compliance
- Adhere to uniform and protective gear requirements
- Properly handle tool kits and use protective gear
- Ensure availability of fire-fighting equipment
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
- Minimum experience: 6 months in the automobile service sector