
Excellence Manager - Digital
- Mumbai, Maharashtra Powai, Maharashtra
- Permanent
- Full-time
- Designing and implementing governance frameworks for digital operations, ensuring scalable and repeatable processes.
- Establishing structured gates and controls to validate project readiness, compliance, and value delivery.
- Continuously improving operational workflows based on data insights and stakeholder feedback.
- Building and maintaining dashboards and reports to track KPIs across digital initiatives using tools like Power BI, Airtable, and Excel.
- Integrating and analyzing data from multiple sources (e.g., Airtable bases, Excel files, SharePoint lists) to uncover trends, risks, and opportunities.
- Ensuring data integrity and consistency across reporting systems.
- Leading resource planning across digital programs, ensuring alignment with strategic priorities and delivery timelines.
- Analyzing capacity, utilization, and skillsets to optimize team performance and reduce bottlenecks.
- Developing models and dashboards to forecast resource needs and track allocation efficiency.
- Collaborating with functional leads to proactively address gaps and reallocate resources as needed.
- Supporting budgeting, forecasting, and cost optimization through data-driven insights.
- Monitoring actual vs. forecasted spend and providing variance analysis.
- Ensuring financial compliance and accountability across digital initiatives.
- Implementing tools and processes for tracking project progress, milestone delivery, and performance metrics.
- Identifying risks and mitigation strategies using predictive analytics and historical data.
- Collaborating with cross-functional teams to ensure alignment and transparency.
- Defining standards for digital product lifecycle management.
- Supporting product teams in aligning with governance, compliance, and data quality requirements.
- Facilitating reviews and approvals for new and existing digital products.
- Have a Bachelor’s degree in Business, Technology, Data Science, or related field; MBA or equivalent preferred.
- Have 7+ years of experience in digital operations, data governance, or program management.
- Have strong understanding of data relationships, normalization, and reporting best practices.
- Have experience with Airtable, Excel, Power BI, and SharePoint.
- Have the ability to work cross-functionally and influence stakeholders.
- Have proven experience in process design, resource planning, and data modeling.
- Have strong analytical skills with the ability to work across large, complex datasets from Airtable bases, Excel, Power BI and other sources.
- Have proficiency in PPM & product development tools (like clarity , SPM, Aha, Azure Devops).
- Have experience in digital operations, governance, and program management.
- Have excellent communication and stakeholder management skills.
- Have the ability to lead initiatives, drive process improvements, and support organizational change.
- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits