Job Purpose Responsible for Loan processing at his/her respective Branch, Achievement of Renewal targets and support the overall achievement of branch target End to End Process management including handling Audit and Compliance guidance Ensure the branch/DST personnel are trained on the required process periodically Handle the audit regarding JDL and ensure correction if any Key Accountabilities Handling Entire Gold Loan Operations at the Branch Monthly Disbursement and Book Targets of mapped Branch To ensure that each Loan Transaction is done as per defined Product, Process guidelines and fully compliant Calling up Renewal base and ensuring renewal conversion as per Targets, with minimal/no attrition Handling all Gold Loan Audit and Compliance related matters Support Branch through Appraiser Identification/Onboarding and ensure Marketing Collaterals / Stationary are available as per requirement Job Duties & Responsibilities Handling Gold Loan Customers in the Branch, explain Product Features, handling queries from customers, support in documentation and End to End Loans processing in LOS Clear and resolve all Audit queries, FCU queries Handle Gold Loan Customer servicing Responsible for Insurance Cross Sell targets Manage the training agenda for the branch to ensure the Branch staff/DST are following the required procedures Required Experience 2 to 6 years of handling Gold Loan Operations with Gold Loan NBFCs/ Banks Education / Preferred Qualifications Graduation Core Competencies Excellent interpersonal Ability to build strong relationships with clients Strong understanding on loan processes Knowledge about internal/external regulations Technical Competencies Capable of managing the loan origination system Work Relationship Team Player Target oriented Display of RED Attitude (Reliable, Easy to deal with & Dependable) DBS India - Culture & Behaviors DBS Is Committed To Building a Culture Where All Employees Are Valued, Respected And Their Opinions Count. We Take Pride In Providing a Workplace That Fosters Continuous Professional Development, Flexible Working, And Opportunities To Grow Within An Inclusive And Diverse Environment. Expected Value Driven Behaviors Are Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement Maintain the Highest Standards of Honesty and Integrity Primary Location India-Andhra Pradesh-Bhimavaram Job Product Sales Schedule Regular Job Type Full-time Job Posting Apr 1, 2024, 12:38:19 AM
