AdPushup is an award-winning ad revenue optimization platform and Google Certified Publishing Partner (GCPP), helping hundreds of web publishers grow their revenue using cutting-edge technology, premium demand partnerships, and proven ad ops expertise. Our team is a mix of engineers, marketers, product evangelists, and customer success specialists, united by a common goal of helping publishers succeed. We have a work culture that values expertise, ownership, and a collaborative spirit.As an Ad Ops Associate for AdPushup, you are the strongest customer advocate in this organization. Your role will primarily involve account optimization & management and customer support. You will create a knowledge base and design a system to ensure fulfilment of customers' requirements, the fastest way possible.Day-to-Day Tasks Include:- Helping users get acquainted with our product and optimizing their ad layouts and use otherservices.- Managing DFP, Header Bidding, Individual tag based partners to set up ad optimization and constantly test and review results with the objective of increasing yield.- Resolving Customer Queries ASAP with a pinch of awesomeness.- Building a KB and Canned Responses for common queries.- Co-ord with internal teams to resolve their issues.- Helping users understand the tool/product better.- Ensuring users are able to use AdPushup optimally and optimizing their ad layouts, demand, and ultimately yield.Should Have:- An understanding of analytics, ad networks (AdSense, AdX and DFP) and A/B testing; customer support and SaaS.- An understanding of the basics of HTML, JS and Ad Operations.- Smartness and ability to get things done.- A consistently curious and inquisitive mind.- Excellent written and verbal communication skills.- Data-driven mentality (Experiment and Optimize!)- Willingness to work as a team. Why Should You Work with AdPushup?- A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment. - Talented and supportive peers who value your contributions.- Challenging opportunities: Learning happens outside the comfort-zone and that's where our team likes to be - always pushing the boundaries and growing both personally and professionally.- We believe in tangible work done & actual performance, instead of measuring conventional benchmarks such as work-hours, clock-in/clock-out, etc.- Transparency: an open, honest and direct communication with co-workers and business associates. (ref:updazz.com)