AM HRO
Ciel HR
- Gurgaon, Haryana
- Permanent
- Full-time
includes processes like Payroll Inputs, Time and attendance, Termination and Data Management in ERP Systems.
Need to prepare monthly dashboards and share with stakeholders. Develops and implements new business and maintains company's HR systems.2. PRINCIPAL ACCOUNTABILITIES
Accountabilities Major ActivitiesDuties/ ResponsibilitiesManaging a team of 10- 15 people.
Responsible to deliver on Service Level Agreements.
Good understanding of the US HR compliance requirements and integrating it
within processes.
Managing a team engaged in transaction processing and query resolution
through a case management tool.
Able to provide guidance and lead the teams.
Performance management- succession planning for business units.
Employee Engagement and Initiatives- Improve Morale and productivity.
Employee Retention-Strategies to improve employee retention.
Training & development-training need analysis based on the appraisal and
training coordination.
Provides advice to managers and employees on HR policies and practices and
employment legislation.
Works closely with transition team and ensure implementation of HR projects.
Responsible for data integrity in HR systems.
Implements best practices and supports the delivery of HR processes at the
business unit / area.
Identifies gaps, proposes and implement changes necessary to cover risks.
Acts as the performance improvement driver and provokes positive changes in
the people management.Works to improve the team’s overall performance and embraces a collaborative approach.
Supports leadership in helping to build a unified team mind set.
Engages in professional development to continuously grow in profession and
remain current.
Strong interpersonal people management skills & client management skills.
Strong decision-making skill, ability to think strategically and translate strategy
into action plans.
Ability to coach & develop people.
Quality Focus: Knowledge & implementation of Quality tools & techniques (Six
Sigma, Lean) for process improvement.
Provides performance management guidance to line management.
Partners effectively with HR COE and Onshore teams to ensure customer
groups receive the necessary services and support.
Prepare team goals and ensure they are well communicated and followed by
the team.
Performance management- succession planning for business units.
Employee Retention-Strategies to improve employee retention.
Thorough understanding of planning, forecasting & scheduling to meet SLAs,
Delivery and adherence to the SOW defined parameters.
Provide functional support and direction to the Team Leaders and Team
members.
Responds to all requests and communications in a timely and thorough
manner.
Manages multiple projects simultaneously and ensures timely completion of
deliverables.3. SKILLS AND KNOWLEDGEBachelor’s degree required
9+ Years of Experience
Strong written communication skills required
Pre- Payroll or Data Management experience in HRO Domain for US market
Adept at embracing brand voice and tone, and deploying consistently
Demonstrates proficient expertise in MS Office (Word, Excel, PowerPoint) and Adobe Acrobat
Trained & Certified on Six Sigma Methodology
Experience in the same domain, worked in relevant industryIf interested please send updated resume on gareema.awasthi@cielhr.com