Network Engineer - INOC IP 2nd line, BGP, MPLS_Pune
Vodafone
- Pune, Maharashtra
- Permanent
- Full-time
- Advices and executes administrative activities of network operations including project initiations, system requirements, incident management and cost base management;
- operational excellence, solving problems through development of methods;
- Supports the team to deliver activities related to preventive maintenance, PW, acceptance tests;
- Conducts activities according to the highest level of operations standards in line with KPIs, (e.g. making sure planned outages don't exceed the given time limit):Effectively interacts with colleagues to ensure the availability, performance and scalability of the network systems and to support the achievement of the Network Operations strategy;
- Performs assigned tasks in line with process, updating internal parterns accordingly and ensures customer SLA delivery, service availability, quality and continuity assurance;
- Delivers tasks related to Customer Service assurance with focus on high availability, minimum restoration times and customer management;
- Provides support to maintain solid relations with vendors and partners;
- Uses administrative experience to plan, schedule, implement and test new services, new features and network expansions;
- Supports and contributes to the consolidation of the Service Assurance function for IT and Networks, (incidents, problems and change management) for both fixed and mobile;
- Understands the needs and contributes to ensure actions and escalations are routed/highlighted as necessary, (both internally and/or externally), to achieve service restoration, in case of faults;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.