Customer Support
- Noida, Uttar Pradesh
- Rs. 50,000 per month
- Permanent
- Full-time
Experience: 2 to 4 Years (International Process experience is compulsory)
Salary: ₹25,000 to ₹50,000 per month
Shift: US Shift
Timings: 7:30 PM to 4:30 AM (Night Shift)Gender : Only for MaleJob Description:
We are looking for experienced and enthusiastic Customer Support with mandatory experience in International Customer Support. The ideal candidate will have excellent communication skills, the ability to resolve customer queries efficiently, and a customer-centric attitude.Key Responsibilities:Handle customer queries via calls, emails, or chat for international clientsProvide prompt and effective support to customers ensuring high levels of satisfactionTroubleshoot issues and guide customers with appropriate solutionsMaintain accurate records of customer interactionsFollow standard processes and guidelines while dealing with customersCollaborate with internal teams to resolve complex customer issuesRequirements:2 to 4 years of experience in International Customer SupportExcellent verbal and written English communication skillsWillingness to work in the US shift (7:30 PM to 4:30 AM)Strong problem-solving skills and a customer-first approachAbility to multitask and work in a fast-paced environment