
Delivery Operations Manager - L1
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Role description -
- Driving BU initiatives across the entire spectrum of internal operations.
- Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers.
- Executing the above guidelines/strategies to better adherence to business processes.
- Interpreting financial and operational reports and providing a consolidated view of the business trajectory for the quarter.
- Help empower customer relationships by ensuring profitable performance of business operations and driving excellence in internal processes.
- Execute cost benefit interpretation of internal programs.
- Mentoring, managing and leading the sales operations team. Competencies
- Ability to work collaboratively across business functions and leadership role.
- Ability to negotiate within a matrixed organizational structure.
- Strong Program Management experience
- Ability to manage and lead to connect with senior management team