Lead Infrastructure Engineer- Network

Bangalore, Karnataka
Permanent
Full-time

8 hours ago

Job Category: Infrastructure EngineeringJob Description:Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.As a Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platforms - Network Services, you apply deep knowledge of Network software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.Job responsibilities

Identify and mitigate network risks across firewalls, proxies, routers, switches, load balancers, and other devices.
Monitor risk issues end-to-end: keep tickets updated, tracked, and resolved promptly; maintain action plans and documentation; drive remediation to closure.
Assist audit requests by gathering and organizing evidence; ensure alignment with risk frameworks and firmwide standards.
Configure and support core networking technologies: TCP/IP, VLANs, OSPF/BGP routing, switching, firewalls, load balancing, forward and reverse proxy.
Remediate vulnerabilities and manage patch and firmware cycles under formal SLAs.
Execute network change management through ITSM and CMDB processes.
Automate remediation, policy checks, and evidence collection using scripts and APIs.
Build and maintain dashboards; define KRIs/KPIs to track exposure, SLA adherence, and operational health.
Ensure complete telemetry coverage (syslog, NetFlow/sFlow, cloud flow logs) into SIEM; identify and close coverage gaps.
Support incident response, conduct root cause analysis, and implement corrective actions; collaborate with Cyber, Technology, and Operations.
Maintain runbooks, standards, and diagrams; produce audit-ready evidence and align remediation with business priorities.

Required qualifications, capabilities, and skills

Formal Training or Certification on Infrastructure disciplines concepts and 5+ years of applied experience.

Manage and support risk-based tickets and workflows, ensuring timely updates, accurate tracking, and closure under SLAs.

Apply foundational networking knowledge to identify risks across firewalls, switches, load balancers, proxies, and other network devices.
Build KRIs and dashboards; deliver executive reporting in Excel and PowerPoint; analyze and visualize data using SQL and Tableau/Power BI.
Demonstrate strong attention to detail, consistent follow-through, and disciplined execution to drive issues to closure.
Operate effectively in fast-paced, highly regulated environments while adhering to firmwide standards and controls.
Pursue continuous learning in risk management, networking, and emerging technologies to improve outcomes and efficiency.

Education: Bachelor's in Computer Engineering or equivalent (preferred).

Execute enterprise and operational risk frameworks; coordinate audits and regulatory responses; track findings to sustainable closure using Archer or equivalent

Preferred qualifications, capabilities, and skills

Earn or maintain professional certifications such as CRISC, CISA, CISSP, CIA, FRM, or PMP
Certifications: Obtain/maintain entry-level industry credentials (e.g., ISACA IT Risk Fundamentals) (preferred).
Script in Python or similar languages to automate controls, monitoring, and analysis
Automate network and risk workflows using Python or Ansible; leverage YAML/JSON, REST APIs, and Git for policy checks and evidence collection (preferred).
Operate across multiple public and private cloud environments and support migrations
Apply and expand infrastructure engineering expertise across hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, and performance

JPMorgan Chase

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