Associate - Projects

• •Liaise with the Business and IT stakeholders (both internal and external) regarding the forward looking CSI Implementation.

• •Publish reports on CSI initiatives during governance meetings.

• •Participate and provide feedback during vendor performance review meetings.

• •Take ownership of the CSI opportunities from theme identification to closure to benefit realization.

• •Propose CSI themes to drive outcomes mainly cost optimization (Capex/Opex), end user experience, value addition time to market and operational excellence.

• •Stratify and rationalize service improvment ideas and prioritize them for planning and implementation in form of foward looking CSI plan.

• Take account of various factors like cost, value, risk , extent of change and client's business value.

• •Work closely with the Delivery and SMO team to enhance maturity across engagements.

• •Interact with the Cognizant corporate and BU Managed Services group to maintain the services and relevant processes on par with industry and Cognizant benchmarks.

• •Continuously improve the CSI process through a closed loop feedback mechanism.

• •Implement the benefits realization plan and measure outcomes to gauge effectiveness of CSI initiatives.

• •Implement and track the forward looking CSI initiatives successfully.

• •Track CSI outcomes and report through portal.

• •Prioritise the CSI themes to implement.

• •Drive CSI theme implementation to closure.

• •Ensure CSI plans and benefits are delivered as agreed.

• •Continuous focus on developing the CSI DNA and ecosystem amongst the project team members.

• •Have regular meetings with the project teams on CSI initiatives and understand the operational challenges and the feasibility of mitigating those challenges through CSI initiatives.

• •Maintain/improve effective working relationship (Interpersonal) within and across teams.

• •Adhere to Organization policies and procedures.

• •Share best practices/assets with the Organization and leverage Organization process assets for the benefit of the account.

• •Submit case studies on CSI success stories.

• * Track and report the CSI themes and benefits in Org repository (iSpace).

• •Contribute to CSI weekly digest.

• •Work closely with the Customer and other Support groups to identify improvement opportunities.

• •Support the Customer on service improvement initiatives from a domain perspective.

• •Liaise with the customer teams to justify the CSI opportunities (cost vs value vs risk assessments).

• •Accountable for creating and communicating a forward looking CSI plan in alignment with Customer objectives.

• Analyze the data, Assess and identify opportunities for improvement (CSI Themes) for implementation.

• Drive the CSI Theme Implementation and showcase benefits.

• •Share best practices/case studies from organizational repository and plan to leverage for the project.

• Oracle Database PL/ SQL Tstng

• Delphi

• Netcracker

• JSP/JSF

• Test and Defect Management

• Testing Tools

• Secure Coding Standards

• Exigen DevOps Engineer

• JDA Dynamic Allocation

• RSA Archer IRM

• Cyber Security & Cloud

• GRC Strategy & Implementation

• BC/DR Plan Implementation

• OIPA Architecture

• NUnit/C++

• GS - Market Data Solutions

• GS - Capital Markets

• AccessPLUS framework

• JDA/RP WMS

• SuccessFactors - Recruiting

• GoldenSource-Sec Ref data Mgmt

• GoldenSource-Act Ref Data Mgmt

• ATG - Commerce

• Web Login

• underscore.js

• Small Talk

• Oneshield Dragon Designer

• Omni Script

• OIPA Rule Palette

• OIPA IVS

• JSP templates

• DXE

• Dragon Version Manager

• Camel

• ASM

• soapUI

• HP ALM

• Cucumber

• Android Virtual Device

• Cassandra

• Cloudera

• Jira

• Selenium

• Test Management Tools

• Vulnerability Assessment

• Junit

• servlets

• Accessibility

Cognizant