
Lead, HR Operations
- Bangalore, Karnataka
- Permanent
- Full-time
- Creating a Streamlined HRSS model for IDC, DHR Holdings and Corporate functions in India by leveraging the existing tools, simplifying and streamlining the HR Operations standard work
- Creating the strategy and plan for HRSS readiness for all entities of India and preparedness for migration to ServiceNow (or the defined system) in the future
- Being the architect of One Associate Experience across the entities being handled and being future ready for all entities in India
- Partner with business teams, HRBPs and other CoEs on key HR Processes
- Analyze Data & bring out insights related to the HR processes at India level
- Maintain and strengthen HR projects and initiatives, including policies and procedures.
- Foster positive relationships with internal stakeholders to understand their needs and provide effective solutions
- Manage and process employee lifecycle events including onboarding, offboarding, promotions, transfers, and terminations.
- Maintain accurate employee records and update HR systems to ensure data integrity and compliance.
- Preparation and processing of payroll, ensuring timely and accurate payments.
- Ensure HR compliance with company policies, procedures, and legal requirements.
- Prepare and maintain statutory HR reports, metrics, and analytics to support business decisions and HR initiatives.
- Assist with internal and external audits by providing necessary documentation and information.
- Minimum 12+ years of HR Operations in a HR Shared Services environment
- Strong understanding of HR practices and employment laws
- Experience in Payroll, Compensation, HR analytics, and ERP (Workday) would be advantageous.
- Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.
- Degree in Human Resources Management is preferred
- Excellent communication, interpersonal skills and stakeholder management
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage multiple priorities in a fast-paced environment.