Senior Systems Engineer II - SRE

• Ensure the reliability, availability, and performance of mission-critical cloud services, implementing best practices for monitoring, alerting, and incident management.
• Oversee the management of high-severity incidents, driving quick resolution and post-incident analysis to identify root causes and prevent recurrence.
• Drive the automation of operational processes and ensure systems can scale effectively to support growing user demand, optimizing cloud and on-prem infrastructure and resource usage.
• Develop and execute the SRE strategy aligned with business goals, and communicate service health, reliability, and performance metrics to senior leadership and stakeholders

• Assess application architectures to identify key monitoring points
• Identify Key Performance Indicators, apply monitoring, and report out on compliance.
• Gather information to develop reporting metrics and KPIs
• Ensure that all applications adhere to appropriate monitoring standards based on their technology/business process
• Determine forums and cadence to provide regular monitoring updates

• Collaborates with Enterprise Application and Architecture and Infrastructure teams to continuously improve processes and procedures.
• Liaises with vendors and Service Providers to select services and tools that best meet company goals

• Functions as a strategic senior technical expert within the department.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Champions leaders vision for product and service delivery.
• Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
• Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.
• Generates and provides accurate and timely results in the form of reports, presentations, etc.
• Plans, develops, implements, and evaluates the quality of operations.

• Understands and meets the needs of key stakeholders.
• Communicates concepts in a clear and persuasive manner that is easy to understand.
• Demonstrates an understanding of business priorities.
• Supports achievement of performance goals, budget goals, team goals, etc.

• Provides technical expertise and technical leadership within own and other teams.
• Provides recommendations to improve the effectiveness of processes and programs.
• Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
• Demonstrates advanced knowledge of function-specific procedures.
• Applies knowledge/judgment to achieve business goals.
• Foresees, identifies and resolves problems.
• Keeps up-to-date technically and applies new knowledge to job.
• Performs other reasonable duties as required for this position.

• 6-8 years experience in information technology process and / or technical project management including:
• 4+ years of experience as a Site Reliability Engineer (SRE), building and managing highly available and mission critical systems, with 2+ years of experience on public cloud, preferably AWS.
• 4+ years of project lead or management experience, preferably in SRE areas
• Proven automation and programming experience in one or more of the following languages: Java, Python, Go, Perl, Bash
• Deep understanding of SRE practices such as Service Level Objectives, Error Budgets, Toil Management, Observability & Monitoring, Blameless Postmortems, Incident Response Process, Capacity Planning
• Strong working knowledge of modern, continuous development techniques and pipelines (Agile, Kanban, Jira, CI/CD, Jenkins, Git, Artifactory)
• Production level expertise with containerization orchestration engines such as Kubernetes
• Experience with deploying, monitoring, and troubleshooting large-scale, distributed applications in cloud environments such as AWS
• Familiarity with security frameworks such as ISO27001, SOCII, PCI-DSS, and/or HIPAA
• Experience working with SaaS, IaaS, and PaaS offerings
• Ability to work with global teams located in US and India
• 6+ years experience in a technical discipline role with experience in planning, implementing and evaluating processes, systems and/or initiatives
• Broad technical acumen across multiple disciplines applications with a solid understanding of current technologies
• Experience applying measurement processes/methods for assessing program outputs and outcomes or progress toward goals and objectives.
• Extremely high level of analytical ability with complex problems
• Ability to work across organizational boundaries, to help lead and influence change
• Ability to command the process across all levels to ensure customer focus; including being assertive and self-starting
• Demonstrated leadership experience in influence and garnering alignment from external organizations
• Ability to align change management strategies with project
• Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
• Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment

• Undergraduate degree in Computer Science or related technical field or equivalent experience/certification

Marriott Tech Accelerator