Manager - Retail Store Operations

Vodafone Idea

Surat, Gujarat
Permanent
Full-time

25 days ago

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.RoleStore ManagerJob Level/ DesignationM1Function / DepartmentPostpaidLocationGujaratJob PurposeOverall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)Key Result Areas/Accountabilities * Sales acquisition

Customer Service
Store management
People management
Marketing
Store profitability
HSW

Core Competencies, Knowledge, Experience * Good communication and convincing skills

Customer handling
Store handling
Team handling skills
Decision making and delivering results

Must have technical / professional qualifications * GraduateYears of Experience * 2-5 years on role experienceIndustries to look from * Telecom

Retail

Direct reportsAll store staffVodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

Vodafone Idea

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