Job DescriptionJob Title: Customer Support RepresentativeCompany: Ajjas Safety DeviceLocation: Bhopal, Madhya PradeshAbout Us:At Ajjas, we are on a mission to make the world a safer place. Our cutting-edge technology and innovative solutions are changing the game in safety and security. Join us in Bhopal, where we are at the forefront of IoT and safety innovation.Responsibilities:As a Customer Support Representative, you will be a key player in our mission to provide top-notch support to our valued customers. Your responsibilities will include:*Providing exceptional support to our customers through calls, emails, and messages, ensuring a delightful experience with Ajjas Safety Device products.*Mastering the art of troubleshooting technical issues, offering quick and effective solutions.*Guiding customers through device setup and usage, making sure they get the most out of our products.*Maintaining meticulous records of customer interactions to enhance service quality.*Collaborating with cross-functional teams to resolve complex issues and ensure a seamless customer experience.*Delivering professional and empathetic communication with customers, leaving a lasting positive impression.*Assisting with post-sales activities and actively identifying opportunities for improvement in our processes.*Staying up-to-date on Ajjas Safety Device products and industry trends, allowing you to be an expert in the field.Benefits:At Ajjas Safety Device, we value our employees and offer a competitive compensation package, including:Salary: Competitive salary ranging from Rs. 1,84,000 to Rs. 2,25,000/- LPA, based on skills and interview performance.Medical Coverage: Mediclaim worth Rs. 2 lac after completion of the probation period, ensuring your well-being.Experience : 0 - 3 YearsNo. of Openings : 6Education : Any Bachelor DegreeRole : Customer Support ExecutiveIndustry Type : Call Centre / BPO / KPO / ITES / LPOGender : [ Male / Female ]Job Country : India