Accounts Receivable Team Lead – Customer master data
ABB
- Bangalore, Karnataka
- Permanent
- Full-time
- Providing guidance and support to a team of customer master data specialists. Assign tasks, set performance goals and conduct regular performance evaluations
- Oversee the maintenance and governance of customer data records, ensuring data accuracy, completeness and consistency. Develop and enforce data governance policies and procedures and establishing quality control processes to perform data audits, validations and cleansing activities
- Collaborating with cross-functional teams to ensure seamless integration and synchronization of customer data across various systems and platforms
- Identifying areas for process improvement related to customer master data management. Implement efficient workflows, automation and best practices to enhance data quality and operational efficiency
- Collaborating with internal stakeholders, including sales, marketing, finance, and customer service teams, to understand their data requirements and provide accurate and timely customer data support
- Develop training materials and conduct training sessions for the team and other stakeholders to ensure a consistent understanding of data management processes and best practices
- Bachelor’s or Master’s degree in finance.
- 6 to 10 years of experience in managing customer data or master data management (MDM) processes and SAP.
- In-depth knowledge of data management principles and practices, including data governance and data quality.
- Strong leadership and team management skills.
- Familiarity with data privacy regulations (e.g., GDPR, CCPA).
- Proficiency in using database management tools and systems.
- Analytical mindset and the ability to derive insights from data.
- Excellent problem-solving and decision-making skills.
- Effective communication and collaboration skills.
- Ability to work under pressure, prioritize tasks and meet deadlines.
- Continuous learning mindset to keep up with evolving data management trends and technologies.
- Must be flexible in working for any shift timings.