Area Collection Manager-Two Wheeler Business-Collection

• Lead and manage the Two Wheeler Finance-Collection department, overseeing collection activities and strategies.
• Ensure timely and efficient recovery of loan payments, implementing effective collection processes.
• Build and maintain strong relationships with customers, fostering a positive and collaborative environment.
• Monitor and analyze collection performance, identifying areas for improvement and implementing strategies to enhance recovery rates.
• Provide leadership and guidance to the collection team, ensuring a motivated and high-performing workforce.
• Collaborate with other departments, such as sales and operations, to align collection efforts with business objectives.
• Stay updated on industry trends and best practices in collection management, implementing innovative approaches when necessary.
• Ensure compliance with legal and regulatory requirements, maintaining a high standard of ethical collection practices.
• Prepare and present regular reports on collection performance, providing insights and recommendations to senior management.

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 5 years of experience in collection management, with a proven track record of successful recovery strategies.
• Strong leadership and management skills, with the ability to motivate and guide a team.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in collection software and tools, as well as data analysis techniques.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Knowledge of legal and regulatory frameworks related to collection practices.
• Ability to work independently and manage multiple priorities effectively.
• Strong problem-solving skills and a proactive approach to collection challenges.
• Willingness to travel within the assigned area for collection-related activities.

Kotak Mahindra Bank