Customer Care Executive

Crysendo

Mumbai, Maharashtra
Rs. 12,000-15,000 per month
Permanent
Full-time

2 months ago

Job Description:

Answering and responding to calls and emails in a professional manner.
Explaining the product and services offered by the company.
Converting customer inquiries to orders.
Ensuring minimal turnaround and response time to all customer queries
Resolving customer complaints brought to your attention.

Required Skills:

Work Experience: 0-2 years
Excellent spoken and written English communication
Exceptional service orientation and ability to provide timely solutions.
A quick learner and exceptional ability to make decisions
Excellent phone etiquette and active listening abilities

Company Description:

Industry: E-commerce
Location: Turbhe MIDC, Behind Hotel IBIS, Navi Mumbai 400705
Timings: Monday to Saturday 8:30 am to 5:00 pm

Company Benefits:

Stable, Full-Time Employment
Paid Training
Opportunity for Fast Growth
Performance Incentives

Job Types: Full-time, Permanent, FresherSalary: 12,000.00 - 15,000.00 per monthBenefits:

Cell phone reimbursement

Schedule:

Day shift

Supplemental pay types:

Commission pay
Performance bonus
Quarterly bonus
Yearly bonus

Education:

Higher Secondary(12th Pass) (Preferred)

Experience:

Customer service: 1 year (Preferred)

Language:

English (Required)

Ability to Commute:

Navi Mumbai, Maharashtra (Required)

Work Location: In personSpeak with the employerReport job

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