Executive - Customer Support - Sports Process (0-2 yrs) Bangalore (After-Sales/Customer Service)
BlackHardStone
Bangalore, Karnataka
Permanent
Full-time
9 days ago
Job Title: Customer Support Executive - Sports ProcessJob Location: Electronic City Phase 2, BangaloreWork Mode: On-siteShift: Fixed Day ShiftWeek Off: Two days rotationalTransport: Not providedJob Description:We are looking for enthusiastic and customer-focused individuals to join our Sports Process team. The role involves handling customer queries effectively via calls.Key Responsibilities:- Handle customer queries and provide appropriate solutions via voice support (inbound/outbound).- Maintain high customer satisfaction by resolving issues promptly.- Follow standard operating procedures and adhere to company policies.- Maintain documentation of calls and customer interactions when needed.Eligibility Criteria:- Education: Undergraduates/Any Graduate/Any Postgraduate- Experience: 0 to 2 years- Languages: Fluency in Hindi and English is mandatorySkills:- Good communication and interpersonal skills- Basic understanding of customer support responsibilities- Willingness to work in a fast-paced environment- Salary Details (In-Hand):- Freshers: Approx. - 17,500/month - Experienced (up to 2 years): Approx. - 21,667/month (ref:updazz.com)