Operations Training Specialist
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- Nagpur, Maharashtra
- Permanent
- Full-time
- Ability to work effectively with subject matter experts, product, and professional services to design, deliver and evaluate effective training materials and content.
- Construct and conduct needs and task analysis.
- Analyze, design, deliver, implement and evaluate training programs.
- Drive innovation by incorporating new learning media/approaches into company’s solutions.
- Collaborate and communicate with both external and internal customers to ensure learning needs are being met.
- Training of new training specialists.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize, and work under tight deadlines.
- Excellent written and verbal communication skills.
- Strong writing and documentation skills.
- Experience in working with cross functional teams, building alignment and collaboration.
- Must display a helpful demeanor, attention to detail, customer service orientation, and demonstrate the ability to be a contributing team member in a fast-paced, constantly changing environment.
- Ability to adapt to last minute instructions with little-to-no notice.
- Assignments are specialized in nature and usually require originality where the individual relies on experience and judgment.
- Advanced knowledge of and experience with training development, adult learning principles and learning program development.
- Experience with technology solutions related to learning including: Learning Management Systems, Articulate Story-line II, etc.
- Working knowledge of the FCRA.
- High School diploma or GED required.
- Degree in Instructional Design, Education, Communication, or related field (or equivalent experience) preferred.
- Minimum 2 years of relevant experience to include creating and maintaining learning modules and content.
- Proficient in MS Office applications.
- May require a mix of remote and in-office work depending on business needs, including travel.
- Requires the ability to adapt to changing priorities and support team needs.