Achieve / sustain Transport agreed KPIs . Focus on tracking Delivery Performance and Visibility . Drive standardization to implement Tech Solutions . POD management SPOC for Internal stakeholders Monitor the Delivery KPI’s against agreed KPI’s and Service Quality . Maintain Transport KPIs. . Tracking undelivered and ageing shipments. focus on timely closure thru coordination with Site Ops / CDM /PM Team . Exception Management viz coordinate with Network Ops Team for deviation / shipment missing the EDD for priority closure . Tracking Milestone performance in TMS System and system process compliance . Focus on tracking on usage of Tech solutions Viz DC App / RPA Boat to provide real time /mile stone based tracking . Coordinate with XD team for bridging the gap if any. . Tracking POD Performance including timeliness and quality . Provide inputs / Feed Information to CDM / Ops team for the volumes riding through DSC Network. . Liaise with internal stake holders e.g. Network Operation Team, Account Management Team. . Provide seamless shipment visibility to customers thru My supply Chain portal . Publish performance Dashboard on various parameters
