Senior Manager

• Leads the identification and implementation of digital transformation solutions to enhance business operations.
• Develops and executes strategies for digital transformation basis discussions with client operations.
• Collaborates with cross-functional teams to identify opportunities.
• Oversees the design and implementation of digital transformation projects, ensuring they meet the set timelines and budget with co-ordination with process and digital transformation teams.
• Monitors and evaluates the effectiveness of digital transformation initiatives, making necessary adjustments to ensure they deliver the desired results.
• Reports on the progress and outcomes of digital transformation initiatives to senior management and other stakeholders
• Champions the use of data and analytics in decision-making, promoting a data-driven culture within the organization
• Advocates for the adoption of digital tools and technologies across the organization, driving digital literacy and competency.
• Demonstrates a deep understanding of digital transformation strategies and technologies.
• Preference with experience in the insurance industry, with a good understanding of its operations and regulatory environment.
• Possesses excellent project management skills, with the ability to manage multiple projects simultaneously and deliver them within set timelines and budget.
• Demonstrates strong analytical skills, with the ability to use data to inform decision-making.
• Exhibits excellent communication skills, with the ability to engage with stakeholders at all levels of the organization
• Has a strong customer focus, with the ability to identify and implement digital solutions that enhance customer experience
• Demonstrates resilience and adaptability in the face of change
• Possesses strong problem-solving skills, with the ability to identify and implement effective solutions
• Has a good understanding of the latest trends and advancements in the field of digital transformation
• Demonstrates a commitment to continuous learning and development, with the ability to quickly grasp new technologies and concepts

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