CEC-Relationship Officer Customer Engagement (ROCE)-BRANCH BANKING-RO-CE JOB DESCRIPTION Job Role . Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. . Sources new bank customers through Lead generation model and responsible for conversion from external field support . Ensures high levels of customer service orientation and application of bank policy. . Cross sells bank products to existing set of customers. . Informs customers of new products or product enhancements to further expand the banking relationship. . Plans and conducts special sales initiatives prospective and existing clients through different Product Managers . Coordinates with other group companies to provide seamless access to other products. . Maintains complete relationship record for assigned customer accounts. Job Description . Graduate with 4 -6 years of experience or Post Graduate with 2 -4 years of experience . Certified in AMFI/IRDA . Excellent communication skills - Verbal & Written . Flair for Sales . Flexible to get scattered 8 Week Offs in a month with 9hours shift . Good listening skills and strong communication abilities. . attitude & works with integrity . Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
