
Sr Wireless Network Engineer
- Bangalore, Karnataka
- Permanent
- Full-time
- Monitor customer's network for auto generated incidents via Service now and network monitoring tools.
- Review and general cleanup of incident queue.
- Ensure timely resolution to trouble tickets.
- Perform fault isolation and resolution in a methodical and thorough manner in accordance with SLA.
- Follow up with 3rd party vendors e.g. ISP vendors and network OEM’s
- Responsible for troubleshooting network routers and switches to isolate the trouble and take appropriate actions to resolve it.
- Handle changes to the infrastructure involving VLAN’s, port configuration, switch configurations, etc.
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide support for highly complex Network Upgrades and Network Migration activities.
- Perform root cause analysis and diagnosis of highly complex networking problems.
- Candidate should have an overall experience of 6+ years.
- Enterprise Networking and security (Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc )
- Implementation of networks.
- Extensive experience in working with the following:
- Cisco routers, Catalyst switches, Nexus switches, WLCs & Meraki devices
- HP, Aruba switches, routers & WLCs
- Cisco ISE, Cisco DNAC
- SD WAN – Silver peak, Velo cloud etc.
- Working Knowledge on Public Clouds like Azure, AWS, Google
- Good level of understanding on the virtualization concepts.
- Ensure delivery of the infrastructure solutions designed as per scope & project timelines, through right set of internal/external partners.
- Expert level Internetworking Troubleshooting experience.
- Automate tasks and monitor their effectiveness.
- Good understanding of troubleshooting tools such as Packet tracer, Wireshark, etc.
- Expert level knowledge in the following: - IP internetworking, LAN/WAN/WLAN