Senior Manager - SMCR Operations

• Establishing, designing, and developing SMCR management information (MI) to support the delivery of the SMCR Operating Framework.
• Set right data points, frameworks, and controls needed to produce meaningful and consistent MI.
• The collation and reporting of management information to the SMCR Leadership team
• Challenging the MI and ensure that it is accurate and up to date.
• Supporting the SMR Project and Operations lead on ensuring compliance with the SMCR obligations.
• Working on pan-bank SMCR related projects as required.

• Supporting the SMCR Team on the delivery of the SMCR Operating Framework.
• Lead the end-to-end MI lifecycle from requirements gathering, data definition, sourcing, validation, analysis, through to presentation.
• Establish data standards, definitions and documentation to ensure consistency and comparability across reports.

• Translate SMFs and other senior stakeholders change requests into clear, actionable and decision-useful MI.

• Maintaining the SMCR related MI and producing accurate and timely reporting.
• Support ad-hoc management and regulatory reporting requests as required.

• As a team member, support other team members and key stakeholders.

• Contribute to the development and maintenance of a robust control environment that enables Standard Chartered to meet its SMCR obligations.

• Escalate any issues following the appropriate escalation channel within the SMR team and the bank if necessary.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• SMCR Leadership Team
• HR Risk
• Compliance
• Regulators

• Educated to degree level or equivalent, legal education/background would be very beneficial.
• Outstanding drafting skills and ability to explain complex issues in a clear and concise manner.
• Strong analytical skills with the ability to synthesis complex data into clear insights to drive process efficiency.
• Strong understanding of data governance, controls and reporting standards.
• Outstanding attention to detail.
• Ability to collaborate and work dynamically across a broad range of stakeholders.

• Prior experience of working on the SMCR and/or dealing with regulators.
• Demonstrable experience of providing practical advice on external rules and regulations.
• Highly detail orientated with the ability to process large quantities of information.
• Successful record of building personal credibility and managing relationships with Senior stakeholders.
• Knowledge of the Bank's governance and risk management frameworks would be a plus
• Excellent knowledge of MS Office, including Microsoft PowerPoint, Word, and Excel.
• Prior experience of working on Compliance, Risk and Governance a plus.

• Group Code of Conduct
• Introduction to Operational Risk Management
• Cyber Security Awareness For Everyone (CyberSAFE)
• Safety, Security & Environment
• Conflicts of Interest
• Group Privacy Awareness
• Enterprise Risk Management Framework
• External Financial Crime Risks
• Internal Financial Crime Risks

• SMR - understanding of the regulations
• Communication - Written and Verbal
• Banking
• Compliance - Managing Regulatory Relationships
• Organisational Governance
• Analytical Thinking

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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