Administrator - Guarantee
MUFG
- Bangalore, Karnataka
- Permanent
- Full-time
- Perform the duties of Maker for the activities assigned diligently.
- Understand the process / policies of the Company and adhere to the needs.
- Work closely with overseas branch to process / execute the transactions as per accuracy/quality standards/SLAs of the Company.
- Learn the system functions and adhere to the controls.
- Support overseas branch to resolve operational incidents/reporting (if any).
- Provide suggestion(s) to improve/streamline the operational processes.
- Develop and maintain strong stakeholder management with key stakeholders within Company.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, Company's standard procedures and local regulations and assess the impact on the daily operations workflow.
- Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
- To support developmental projects relating to the Department.
- Good in teamwork.
- Liaison with Business team for timely quality deliverables of assistance / services.
- Perform the checking process on operational issues, escalated by the less experienced members of the team.
- Perform the reconciliation of any daily pending transactions
- Support the Head of Department in determining the level of support on new Company product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
- Support the Head of Department in achieving the departments KPIs, set by the Branch Management.
- Support in managing the risk profile for the department.
- Support internal and external audits within the department by preparing documentation as required
- Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
- Adhere to all company policies as well as guidelines
- Minimum 0 to 2 years of relevant experience and sound knowledge of Guarantees Operations, managing Issuance, Amendment, Advising, Confirmation, Cancellation, and Invocation.
- Strong PC skills (MS Office)
- Good interpersonal skills to deal courteously and effectively with others.
- Good understanding of basic Company products.
- Understanding Of local relevant regulations.
- Regulatory Certification would be preferred.
- Good interpersonal skills to deal courteously and effectively with others.
- Attention to details.
- Graduate and / or Postgraduate.