
Process Expert
- Navi Mumbai, Maharashtra
- Permanent
- Full-time
- Performs Intermodal/Landside Operations related tasks assigned in the respective sub process.
- Achieves expected productivity, timelines and quality targets and
- Has responsibility for prompt and effective response to emails.
- Identifies process gaps, cost leakages, cost avoidance/saving ideas and
- suggestions on process improvements.
- Attends process training/refresher to have required skillsets to carry
- out tasks in an error-free manner.
- Participates in team meetings.
- Learn and execute BCP tasks, if applicable
- Assist in adhoc projects in line with organization focus.
- Ensure no fines or penalties are imposed, prevent claims
- Provide suggestions to improve efficiencies.
- Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.
- Internal Contacts with various departments Maersk Line Offices.
- Minimum of 2-3 years of experience in Maersk or shipping industry.
- Knowledge of Maersk Intermodal & Landside processes, customer service processes.
- Good knowledge in working with MS Office and SAP BI applications/tools.
- Knowledge and understanding of vendor payments, reconciliation, and related queries.
- General awareness of the practical side of Operations.
- Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
- Flexible in terms of business deliverables (spanning from execution activities to reporting etc)
- Ability to support cost/revenue initiatives.