TALLY CALLER REAL ESTATE & CONSTRUCTION INDUSTRY - RAIPUR , CHHATTISGARH
VINAYAK OUTSOURCING WORKS PRIVATE LIMITED
Raipur, Chhattisgarh
Permanent
Full-time
22 days ago
BUILDERS EXPERIENCEA Telecaller, also known as a Telephone Sales Representative or Telemarketing Executive, is responsible for making and receiving phone calls to promote products or services, generate leads, and provide customer support. They interact directly with customers, building relationships, addressing inquiries, and driving sales through persuasive communication. Telecallers play a crucial role in various industries, including banking, insurance, real estate, and e-commerce.Key Responsibilities:Outbound Calling:Making calls to potential and existing customers to explain products, services, and promotions.Inbound Handling:Addressing customer inquiries, complaints, and providing support through phone calls.Lead Generation:Identifying and qualifying potential customers for sales teams.Sales Conversion:Persuading customers to purchase products or services or schedule appointments.Customer Relationship Management:Maintaining accurate call logs, updating customer records, and following up on leads.Achieving Targets:Meeting daily or weekly call targets and contributing to team performance.Product Knowledge:Staying updated on product information and industry trends to effectively communicate with customers.Customer Support:Resolving customer issues, providing solutions, and ensuring customer satisfaction.Data Analysis:Generating reports and analyzing call data to identify areas for improvement.Compliance:Adhering to telecalling scripts, company policies, and relevant regulations.Essential Skills:
Communication Skills: Excellent verbal and written communication skills are essential for engaging with customers effectively.
Persuasion and Negotiation: The ability to influence customer decisions and handle objections is crucial.
Active Listening: Paying attention to customer concerns and responding appropriately.
Problem-Solving: Identifying and resolving customer issues efficiently.
Computer Skills: Familiarity with CRM software, basic computer applications, and telephone systems.
Time Management: Managing high call volumes and meeting deadlines.
Resilience: Handling rejection and maintaining a positive attitude.
JOB APPLYhttp://jobs.vinayakjob.com/CONTACT DETAILS - Name - POOJA Number - +91 93002 83674