Responsibilities: Monitoring our client's services using modern tools and SRE practices. Responding to incidents originating from 2nd line support within the times set out in the SLA (being on-call). Performing and assisting in root cause analysis and blameless post-mortems to enable incidents to be understood and avoided in the future. Improving the testing and release procedure. Planning for and making changes to capacity to balance the demand vs. cost saving equation better. Undertaking improvements to the infrastructure and product. Making changes to client's services based upon operational or business needs. Advising and supporting the further development of Ensono Intellectual Property to ensure future projects benefit from what we learn. Experience level - 5 to 8 yrs Mandatory Skills - 1. Understanding of Site Reliability Engineering 2. AWS 3. Kubernetes (EKS) 4. CI/CD pipeline tools 5. monitoring, logging tools 6. Infrastructure as Code tool 7. Terraform/Ansible 8. Strong troubleshooting knowledge on AWS infrastructure Shift Timings: Rotational (including night shifts)