Junior Operations Specialist

Lytegen

Zirakpur, Punjab
Rs. 2,00,000-4,80,000 per year
Permanent
Full-time

2 months ago
Apply easily

We are hiring a Junior Operations Specialist to support daily operations across multiple departments within our solar organization. This is an entry level operations role designed for someone with a strong customer service background, excellent communication skills, and a professional presence. Solar experience is not required. We will train on all technical aspects. What matters most is your ability to communicate clearly, stay organized, manage conflict, and take ownership oftasks. This role will rotate and support different operational teams including Interconnection, Project Management, Permitting, Inspections, and Scheduling. You will act as a coordination point between internal teams, customers, utilities, and partners to help keep projects moving forward.Key Responsibilities-

Support multiple departments including Interconnection, Project Management, Permitting, Inspections, and Scheduling

Call and communicate with customers to collect information, provide updates, and resolve concerns

Coordinate with internal teams to keep projects on track and moving forward

Assist in scheduling appointments, inspections, and project milestones

Help track project progress and follow up on pending items

Communicate with utilities, AHJs, subcontractors, and internal stakeholders as needed

Maintain accurate notes, updates, and documentation in internal systems

Handle customer situations calmly and professionally, especially when delays or issues arise

Escalate problems appropriately while taking initiative to find solutions

Adapt quickly to working across different teams and priorities

What We Are Looking For-Strong Customer Service BackgroundYou should be comfortable speaking with customers daily and managing different personalities and situations.Excellent Communication SkillsClear spoken and written English is required. You must be confident on calls and professional in tone.Professional PresenceYou should come across as calm, confident, and reliable when interacting with customers and internal teams.Strong Soft Skills

Conflict management

Patience and empathy

Active listening

Problem solving mindset

Ownership mentality

Highly OrganizedYou should be able to manage multiple tasks, track follow ups, and stay detail oriented.Team PlayerYou will be working across several departments, so collaboration is critical.Who This Role Is Perfect For-

Someone from a customer service, coordination, or operations support background

Someone early in their career who wants to grow into operations, project management, or leadership

Someone who enjoys working with people and solving problems

Someone who can handle pressure without getting overwhelmed

Who This Role Is NOT For

Someone who prefers working alone with minimal communication

Someone who struggles with handling difficult conversations

Someone who is not organized or detail oriented

Growth OpportunityThis role is designed as a foundation position within operations. High performers can grow into:

Project Coordinator

Interconnection Specialist

Permitting Specialist

Project Manager

Operations Lead

We promote internally and value people who take ownership and grow with the company.

Lytegen