
Data Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Understand data sources utilized by the GMI function and Medical Contact Centers, globally.
- Build and exhibit deep expertise on available data sets and supports data enabled decision making by developing data lakes, insights, reporting & visualization
- Execute and monitor operations tasks to ensure timely availability of data in a reporting / dashboard structure to the business.
- Perform thorough data validations to ensure data quality
- Respond to queries from internal stakeholders
- Consistently meet operations SLAs
- Perform incident resolution and root cause analysis to support data and reporting operations
- Consistent delivery of high quality, timely and insightful reports to enable stakeholders and senior leadership to take key decisions
- Develop and publish regularly, different execution dashboard as per the business roadmap & requirements
- Perform descriptive analytics and visualization to provide data-driven actionable insights on planning, execution and outcomes
- Gather requirements & provide recommendations for an integrated, real time data analysis platform
- Demonstrate deep understanding of information and material flows, processes, procedures, systems, and methods
- Demonstrate understanding of internal business partners’ people, processes, and technology
- Partner and collaborate with other site-level teams to identify synergies and implementation of best practices
- Technical Skills
- Expertise in writing and debugging efficient SQL queries.
- Strong experience in data visualization tools - Power BI or Tableau (Power BI preferred) – Should be able to independently design and develop dashboards as per business requirement.
- Advanced MS-office skills (MS-Excel and MS-PowerPoint)
- Coding: SQL mandatory and one of R, Python would be good to have
- Analytical Skills
- Experience in business analytics
- Data cleaning and preparation skill (database querying, descriptive statistics)
- Problem solving skills and lateral thinking ability and an eye for detail
- Bachelor’s or Master’s degree in sciences or quantitative discipline i.e. Finance, Econometrics, Statistics, Engineering or Computer Sciences
- At least 7-9 years of evolving experience in data management, pharma market intelligence, performance reporting/visualization and/or descriptive analytics for leadership, with demonstrated results in understanding, structuring, and making sense of unfamiliar and messy datasets
- Experience with project management software (e.g., Wrike, JIRA, Adobe Workfront) and proficiency in a variety of PC applications and multifunctional diagramming tools including Microsoft Project, Visio, Lucid Chart etc.
- Strong work ethic and personal motivation
- Interpersonal and communication skills with ability to work across time zones.
- Strong stakeholder management skills
- Ability to operate effectively in an international matrix environment.
- Strong team player who is dynamic and result oriented
- Proven planning and organizational skills
- Proven ability to manage multiple projects at a time with flexibility to adjust quickly and effectively to frequent change and altered priorities
- Demonstrated enthusiasm and the ability to work under pressure to meet deadlines