
Manager – Revenue Cycle Management
- Gurgaon, Haryana
- Permanent
- Full-time
- Manage O2C (Order to Collection) for all Line of Businesses which primarily covers revenue
- Data & document management
- Invoicing and collection process management
- Lead, motivate, counsel, develop and coach RCM team
- Process mapping and process analysis skills to conquer process roadblocks
- Identify, facilitate and implement process improvement ideas to improve efficiency
- Lead quality and productivity initiatives such as Six Sigma
- Preparing / collating and analyzing MIS and ensure accurate and timely reporting to all stake
- Enforce adherence to Compliance Practices, SLAs and TATs among the Sales Team
- Expand scope of RCM to add value to the Sales Team
- Relationship building with the Sales Team & Effective liaison with various departments
- Proactively identify problems and presenting solutions
- Responsible to ensure team learning and their growth in the organization
- Building Strong Training Platform for RCM as well as Sales Team
- Experience in managing Order to Collection Cycle with exposure to MIS and reporting
- Good analytical skills, decision maker and innovative
- Ability to persuade others to adhere to standards & enforce policies to reduce/mitigate