Consultant I
- Thiruvananthapuram, Kerala Kochi, Kerala
- Permanent
- Full-time
- Lead and mentor team members to promote professional development and continuous improvement.
- Manage and deliver multiple concurrent projects or programs focused on business process redesign and optimization.
- Collaborate with internal and external stakeholders to define requirements, map current/future state processes, and support change initiatives.
- Conduct process audits, identify performance gaps, and recommend actionable improvements.
- Design and implement performance feedback systems and establish controls to sustain improvements.
- Champion and apply process improvement methodologies such as Lean, Six Sigma, or equivalent.
- Perform in-depth data analysis to inform business decisions and prioritize improvement projects.
- Benchmark industry best practices and develop competitive performance standards.
- Facilitate structured problem-solving sessions and lead resolution of complex issues.
- Conduct root cause analysis to support data-driven recommendations and business cases.
- Prepare and present clear, concise reports and presentations for senior leadership.
- Serve as a liaison across corporate functions to align strategic goals and operational plans.
- Continuously learn and apply new knowledge to maintain subject matter expertise.
- Education: Bachelor’s degree in Business Administration, Economics, Healthcare, Information Systems, Statistics, or related field.
- Experience: Minimum 7 years of experience in areas such as process improvement, project management, business analysis, or healthcare policy.
- Proven ability to lead cross-functional teams and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Excellent communication skills – both verbal and written – suitable for executive-level presentations.
- Proficiency in data analysis tools such as SQL, Power BI, and SAS.
- Proficiency in MS Office Suite (Excel, Word, PowerPoint) and process mapping tools like Visio.
- Solid understanding of statistical methods and the ability to apply them in performance measurement.
- Master’s degree in a related field (e.g., MBA, MHA, MS in Analytics).
- Lean Six Sigma Certification (Green Belt or Black Belt).
- Familiarity with project management methodologies (PMP or similar certification is a plus).
- Experience with Minitab, MS Project, and data visualization best practices.
- Exposure to healthcare industry dynamics, regulations, or payer/provider operations.
- Strong facilitation skills for workshops, Kaizen events, and stakeholder engagements.