Assoc Buyer
- Mumbai, Maharashtra
- Permanent
- Full-time
- A minimum of 2–4-year progressive experience in a related field.
- Customer Service skills
- Excellent oral and written communication skills required
- Experience with Microsoft products (Excel, Word, Outlook) preferred
- Basic ability to understand and manipulate data from a variety of sources
- Basic familiarity with basic understanding of Supply/Demand
- Daily review and assessment of purchase order reports helping ensure customer deliverables are met and our financial forecasts are accurate (including placed orders and backlog orders)
- Initiate drop-ship process when notified that product has shipped to the customer
- Interacts directly with internal teams to support data entry and shipment of products.
- Responsible for supporting RMA's (Return Material Authorizations) in Oracle for customers and vendors.
- Proactively communicate with stakeholders and vendors to obtain return information within defined SLA's.
- Working knowledge of credit/return process
- Develop a working knowledge of order entry to delivery process
- Build and maintain strong working relationships with suppliers and internal operations.
- This role is expected to develop and maintain strong business relationships with both internal and external parties. This involves working closely with suppliers to develop business relationships that help facilitate a more streamlined approach to sourcing while ensuring high levels of service are maintained.