Workday HCM Functional Consultant
Innosight
- Bangalore, Karnataka
- Permanent
- Full-time
- Be the point of contact for assigned post deployment clients across all industries and will build long term partnerships with clients by supporting their optimization journey via day-to-day support and proposing thoughtful solutions to fit the specific needs of the client
- Complete complex system-related analyses and troubleshooting
- Work effectively individually and with team members toward customer satisfaction and success
- Provide approaches and solutions for solving problems
- Create quality deliverables
- Manage clients' cases (assignment, status, progress, etc.) with strong communication skills
- Troubleshoot and resolve cases in area(s) of expertise within Workday HCM and/or Financials and coordinate with Huron team and client on case resolution
- Work on Workday optimization projects and other client delivery work
- Develop skillset development including maintaining and adding relevant Workday certifications
- You will provide Workday product, subject-matter, and implementation expertise; and work with partners to understand their business requirements and help configure and test the derived solutions.
- Design and implement requirements in the solution including understanding client requirements and demonstrate the configurations through the development of a prototype.
- Conduct working sessions with clients to gather, understand, and analyze business requirements
- Analyze Workday release updates to understand impacts of feature changes, in relation to clients existing configuration
- Resolve functional issues and understand and implement complex business scenarios
- Ability to manage multiple clients and tickets of differing scale and duration
- Project management, reporting and maintenance
- Substantial and measurable delivery within the ERP/Workday functional workstreams
- Experience of working in reporting is an added benefit.
- Overall, 3 to 8 years’ experience is required. Minimum 3 years of experience in Workday workstream.
- Current active Workday Certification.
- Bachelor’s Degree or equivalent with work experience.
- Experience with break/fix and problem solving live configuration.
- Excellent communication skills, oral and written, and the interpersonal skills needed quickly to establish relationships of trust and collaboration.
- Previous Workday implementation experience
- Functional expertise in Workday HCM and/or Financials functions, process, regulations and best practices with and understanding of higher ed, non-profit and/or healthcare requirements across various types of institutions