
Bharat Banking:Sales Manager - Gold Loan
- Bhadrak, Odisha
- Permanent
- Full-time
- Sales and negotiation: Strong negotiation skills to close deals and meet targets
- Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively
- Problem Solving: Identifying issues and developing effective solutions to overcame obstacles
- Achieve the disbursement targets as assigned by the organization and ensure maintenance of quality of the portfolio
- Process transactions efficiently and accurately while maintaining high service standards
- Handle customer queries and provide appropriate solutions
- Engage with customers and generate revenue by promoting and cross-selling other products
- Manage relationships with customers to increase the depth of existing relationships
- Responsible for the soft recovery of loans in existing portfolio
- Comply with KYC/SEBI rules, regulations, and legislation governing the bank
- Graduation/ Post-Graduation from a recognized institute
- Good communication (both verbal and written) skill in both English and the local language
- Excellent lead generation and conversion skill
- Ability to handle pressure and meet deadlines
- High sales orientation to meet the sales targets consistently.
- Ability to manage complex client situations.
- Ability to coach and mentor others.
- Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.