Job Requirement: Immediate Addressing user tickets regarding hardware, software, and networking Contacting clients to find out the nature of the problem Traveling to the client's location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Hands-on experience with Windows/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Knowledge of troubleshooting outlook and email problems Ability to perform remote troubleshooting and provide clear instructions Working knowledge in trouble shooting O365 / G-Suite Setting up meeting rooms for Video conferencing Installation and troubleshooting of End point security Responding to client support requests Good communication skills in English Requirements Job Requirement: Immediate Addressing user tickets regarding hardware, software, and networking Contacting clients to find out the nature of the problem Traveling to the client's location or connecting via a remote link Troubleshooting hardware and software issues Installing and maintaining hardware and computer peripherals Installing and upgrading operating systems and computer software Troubleshooting networking and connection issues Hands-on experience with Windows/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Knowledge of troubleshooting outlook and email problems Ability to perform remote troubleshooting and provide clear instructions Working knowledge in trouble shooting O365 / G-Suite Setting up meeting rooms for Video conferencing Installation and troubleshooting of End point security Responding to client support requests Good communication skills in English