DesignationTechnical SpecialistNo. of Positions1Experience2.5-5 YearsSkill (Primary)DWP-WPE-CLIENT LIFE CYCLE MANAGEMENTQualificationB-TechJob Description (Posting).Job Description for Intune L3 OffshoreResponsibilities: MDM: End to end knowledge on Intune/Endpoint Manager Admin Centre Console. Systems Administration for Components installed in Customer environment like:o Application Proxy Connector Mobile Content Managemento OneDrive & SharePoint Management Experience in Enterprise Mobility Security features covered under Modern workplace offering:o Mobile device management Intuneo Data securityo Windows 10, Desktop virtualizationo Windows Autopilot Setup & Provisioning Knowledge of Microsoft 365 Identity & Access Managemento AD integration for AD Connecto Conditional Accesso Information Protecto Data Loss Preventiono Data Encryption Experience in customer support, product support, IT Admin Support, consulting, or solutions architect or systems development. Providing pre-sales technical / architectural support and driving successful user adoption Technical experience with Microsoft 365 security (Windows Defender/Advanced Threat Protection, Security and Compliance Centre, EMS suite Maintain and update the Security Hardening parameters for installed On-Prem or Customer cloud tenant. Responsible for service administration and Corporate Accounts maintenance like:o APNs service accounto Google Enterprise Accounto SSL Provider Accounto Apple Business Manager Understanding on the Network requirement for the components installed On-Prem or Customer cloud tenant. Enforce MAM policies and procedures in the Intune environment. Mobile Application Management or MAMo Allow/block/quarantine access to blacklisted applications.o Application packaging via Intune App Wappero Application Deployment via Intune on Win10 Deviceso Should have knowledge on VPP application management.o Provide support for publishing applications into the Company Portal catalog and help deployment of those applications.o Should have expertise on Application Deploy, Upgrades and Application removal on all major platforms.o Monitor for application compliance and configure auto enforcement policy to fix. Provide a platform for Mobile device environment including coordination with third parties and other teams within client ecosystem as needed. Distribute Software and apps over -the air on all platforms & OS. Mobile Device Management or MDM o Manage and maintain MDM platform and underlying infrastructure:o Manage legacy infrastructure in compliance with MDM solutions.o Manage cloud changes, manage certificate/PKI Managemento BYOD, Wifi Certificates & VPNo Modern Authentication Enable employee self-activation of corporate and BYODs. Provide services for real time cost management (License Harvesting) and policy enforcement Optimize mobile carrier plan according to use requirements, user profile studies and standards and policies. Provide device alerts and warnings for overages and roaming (If telecom polices are enforced). Provide authorized employees secure access to approved third party and private applications MIM Provide ability to enforce security and policy through role-based models. Provide self-service to enrol devices with authentication for secure provisioning Contribute to MDM capabilities development and improvement for a Persona Orientation Model Be a mentor and work with other vendors and on-site vendors that support the MDM, Microsoft Office 365, and telecommunication systems. Respond to requests from internal and authorized external business units in a timely manner. Prioritize and execute tasks in a time-sensitive environment. Ability and desire to conduct research and resolve tickets from the end user community for mobile device issues and new products. Work with a team of engineers to plan, design, develop, build and deploy new
