
MS CRM + Framework
- Hyderabad, Telangana
- Permanent
- Full-time
- Implement, configure, and customize Microsoft CRM solutions to align with client business objectives.
- Analyze business processes and provide recommendations for improvement using MS CRM functionalities.
- Utilize frameworks effectively to enhance CRM capabilities and ensure seamless integration with existing systems.
- Conduct thorough system testing and assist in user acceptance testing to validate solution effectiveness.
- Deliver training sessions and ongoing support to end-users, driving effective adoption of MS CRM tools.
- Troubleshoot and resolve any issues related to MS CRM functionality and framework integration.
- Stay current with Microsoft CRM trends, new features, and best practices to continually enhance service offerings.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5+ years of experience as an MS CRM Consultant with a focus on implementing and supporting Microsoft CRM solutions.
- Strong knowledge of MS CRM functionalities and frameworks, including customization and integration capabilities.
- Proficiency in programming languages relevant to MS CRM (e.g., C#, JavaScript) and web development technologies.
- Excellent problem-solving and analytical skills to assess business needs and propose effective solutions.
- Strong communication and interpersonal skills, enabling collaboration with clients and technical teams.