Senior Manager

• Oversee the full lifecycle of IT assets from procurement to disposal across global offices.
• Ensure accurate tracking, tagging, and documentation of hardware and software assets.

• Utilize ServiceNow HAM Pro to automate and streamline asset workflows.
• Maintain and enhance the HAM Pro configuration to support business needs.

• Conduct regular audits and reconciliations to ensure data integrity and compliance.
• Collaborate with finance and procurement teams to align asset records with purchase data.

• Manage IT asset procurement processes, including vendor negotiations and purchase order tracking.
• Ensure timely delivery and deployment of assets to global teams.

• Develop and enforce ITAM policies, standards, and procedures.
• Generate reports and dashboards to provide visibility into asset utilization and performance.

• Lead a team of ITAM professionals and coordinate with cross-functional stakeholders.
• Provide training and guidance on asset management best practices.

• 12+ years of experience in IT Asset Management, with at least 3 years in a leadership role.
• Hands-on experience with ServiceNow HAM Pro is mandatory.
• Strong understanding of ITAM principles, including lifecycle management, reconciliation, and compliance.
• Experience managing IT assets in a global enterprise environment.
• Excellent analytical, communication, and stakeholder management skills.
• Bachelor’s degree in IT, Business Administration, or related field. ITIL certification is a plus.

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