Program Management Lead - Vice President

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and, requires basic commercial awareness.
• Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Oversees program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones.
• Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
• Ensures all areas of the program are appropriately staffed.
• Monitors program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Creates the program risk management plan.
• Works with procurement team to create, administer, track, and eventually close program contracts.
• Makes recommendations for training and development needs for assigned personnel.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
• Ensures essential procedures are followed and contributes to defining standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years of experience
• Negotiate skills with external parties.
• Required Licensing/Registration: Series 6

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

• Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function.
• Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
• Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
• Be involved with the implementation of standards and procedures that conform to enterprise requirements and result in effective management of the third party risk.
• Business and Process analysis skills for Process analysis, mapping and documentation.
• Liaison between Business and Technology for process requirements gathering and UAT testing.
• Provide support for Issue and CAP management and ensure timely escalation.

Citigroup