Why Join Us?The shipper is on a mission to invent a new standard for online shipping in Indonesia. We have assembled the largest asset-light delivery network to make shipping simple, reliable, and cost-competitive. With over 17,000 islands, 2,500 logistics providers, and a fast-growing e-commerce market, Indonesia is one of the most challenging markets to build a great online shipping experience and we are primed to be a part of the solution. We are privileged to have some of the best global investors including Lightspeed, Y Combinator, Sequoia Capital India, DST Global Partners and others. We are looking for passionate and outstanding individuals to join our team.What will you do:
Support for general operational requests/inquiries (e.g. handover, package tracking, order tracking/status).
Act as point contact for operational requests/inquiries.
Monitor inbound and outbound order progress.
Provide reports to relevant stakeholders/clients and/or respond to update requests from clients/internal stakeholders.
What are the requirements:
Fresh graduate from any major.
Having experience as Customer Service Intern/Admin Support Intern will be an advantages.
Having great Excel skils.
Having good communication skills.
Willing to be placed in Warehouse Kapuk
Additional Information:
Working days & hours : based on operational schedule