Customer Relationship Manager

Recex

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 3 days ago
Key Roles & Responsibility : * Prepare and maintain transfer documents for flat buyers.
  • Maintain client records (Master Sheet/Consideration/Outstanding), track interactions, and follow up on services and payments.
  • Coordinate between customers and internal teams to ensure smooth service delivery.
  • Address and resolve customer issues promptly to maintain trust and long-term relationships.
  • Collect customer feedback and suggest improvements to enhance service quality.
  • Proficient in MS Excel, Word, ERP systems, and general computer operations.
  • To raise the Invoice
  • Prepare and submit daily/weekly sales and performance reports to senior management for review and decision-making.
Method of Selection:
  • Written Test
  • Personal Interview

Recex