
Customer Relationship Manager
- Kolkata, West Bengal
- Permanent
- Full-time
- Maintain client records (Master Sheet/Consideration/Outstanding), track interactions, and follow up on services and payments.
- Coordinate between customers and internal teams to ensure smooth service delivery.
- Address and resolve customer issues promptly to maintain trust and long-term relationships.
- Collect customer feedback and suggest improvements to enhance service quality.
- Proficient in MS Excel, Word, ERP systems, and general computer operations.
- To raise the Invoice
- Prepare and submit daily/weekly sales and performance reports to senior management for review and decision-making.
- Written Test
- Personal Interview